Hurricane Florence: Building Resilience For The New Normal

Authors: Rachel Norton, Karen MacClune, Michael Szönyi, Jennifer Schneider

A study written in collaboration with Zurich North America, Zurich Flood Resilience Alliance and ISET-International – a nonprofit organization committed to building resilience – looks in detail at the floods and the consequences that resulted from 2018’s Hurricane Florence in North Carolina.

This report focuses on opportunities, successes and learnings following Florence and it is Zurich’s 14th post-event review of a severe weather event.

The lessons learned and recommendations outlined in the report are part of a wider series of post-event reviews, using the Post Event Review Capability (PERC) methodology, which the Zurich Flood Resilience Alliance has been conducting since 2013. Post-event reviews generate actionable recommendations for reducing future damages.

Some of the recommendations outlined in this report include:

  • Use economic motivators as levers for action.

  • Assess and address systemic issues holistically rather than in isolation.

  • Imagine how bad an event could be and plan for things to be even worse.


Norton, R., MacClune, K., Szönyi, M. and Schneider, J. (2019). Hurricane Florence: Building Resilience for the New Normal. Schaumburg, IL: Zurich American Insurance Company.

Funded By: 

Zurich Flood Resilience Alliance


PO Box 20321

Boulder, Colorado 80308 USA

Phone 303-656-9609


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